Re: Calls and Email
"AND makes it practically useless"
Not at all. I've been doing it for years, and email remains the most useful communications tool I have access to.
"before you say to tell your correspondents to just sent plain text"
I would never tell them to do that. It doesn't matter if they send HTML emails -- I just read the unrendered HTML source. Yes, it's more tedious, but it's not that tedious.