Re: Astonishing isn't it
Charging for a promised service that isn't delivered is an entirely different thing.
The contracts will be clearly written, however, to say "you will pay X per month until Y when you will pay Z per month". And "After N months, you will own the phone".
NOWHERE will it say that you're still paying for the phone with the surplus after those months. You're not. You're paying for a contract which contains items which include, to whit, the provision of one telephone over the life of the contract. That you then continue to pay it unnecessarily for years afterwards is completely different to, say, VM charging you for a line you don't even have.
Biting the hand that feeds IT
