Some managers
simply don't like having their favourite moan removed from under their nose. It has the same effect of telling kids, no you cant have the ice cream. it means that they have to find out what else is happening in the rest of their (dis)organisation.
They'll have a hard time at the next senior managers meeting that will go along the lines of. "Now the laptop crisis has been solved, what are you doing about their end of life, the network performance, the changes in regulations" er er "I didn't know about any of those..."