Re: O.M.G
Pune TSE's get top level training. Loads of it, like all other Veritas Staff. Then somehow or another within 2 weeks they have forgotten everything they learned and go back to "I am ready for your Webex now" where they spend 3 hours killing time on a Webex watching a customer go through their emails.
Complain to your BCAM to get it passed to the UK or US if you want to get any progress !!
Biting the hand that feeds IT
