Trying to talk a user through a procedure over the phone, I asked them to double click on 'My Computer'...Silence....(I should mention at this point that the lady I was talking to was extremely Scottish so you can imagine the accent).
Her: "I Canne do that"
Me: "Why not, is the icon not there?"
Her: "Nae, cause I'm in f**king Scotland and youse in the South of England".
Had to put that one on hold for a while as I got my shit back to together. :)