This is completely correct. You could put the original blame on verizon selling an annoying package or the fire department for not paying attention. To the extent there was blame, it would be verizon not terminating the throttling during an emergency. This is definitely not a net neutrality thing, and I think our writer may have mixed these things together. I've reported this to the tips and corrections, in the hopes that it was a mistake or the reporter was just tired at the time.