Re: Openreach treats everyone equally ........
Lee is quite accurate in that description. That's how I've started handling certain organisations in this country who are trying to fob me off when it comes to service delivery:
No. That's not *my* problem. That's *your* problem. *YOU* solve it. If *you* can't solve it, perhaps I should involve your CEO, who *will* instruct you to solve it. And if *they* can't be bothered, I will demand my money back and go to a supplier who *can* supply me with what I need.
Magically, things start happening when you start getting grumpy and point to the appropriate consumer legislation that confirms your position...