This lady is a breath of fresh air, it's particularly good that she is a nurse as it gives her greater insights into ' on the ground' requirements and what is not necessary.
One of the (many) problems with the NHS is since it was decentralised in the '80s there are too many
SOP s with regard to everything not just IT, it really needs a cohesive approach across the whole of the NHS with regard to how IT related work is managed and carried out and overseen by someone who is a professional who appreciates the consequences of getting it wrong. A set of standards that are more than just advice wouldld be useful.