Where will it end?
Where will it end? There was a statement that the contract with Verizon was sufficient for the FD, but it obviously wasn't. Emergency services commonly have overcapacity - most of the time the majority of their equipment sits idle. Why should this be different for service contracts?
Having said all this, the situation does give Verizon a black eye. Verizon ought to learn from this that they need to create dedicated accounts for customers that provide emergency services that are burstable.
And emergency responders ought to learn from this that services are not all that dissimilar from tangible equipment.
Biting the hand that feeds IT
