The AI and ML Rabbit Hole
I get it. AI and ML are fancy and get great results... when you invest the time and resources. But, companies rarely invest properly in operations components that don't directly contribute to revenue. If they did, the need for AI and ML in monitoring would be virtually non-existent. And investing in AI and ML really wouldn't address the deficit of attention give to IT operations. We need to remember that AI and ML are an enhancement, not a fix for broken monitoring. What IT operations really needs is discipline and a cohesive methodology, not another system to manage.
Biting the hand that feeds IT
