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Wipro hands $75m to National Grid US after botched SAP upgrade

Hans 1 Silver badge
Boffin

did what the sales people said it would do.

That never, ever happens ... except when we do it! Our sales guyz are techies turned sales... they carried out implementations in the trenches for customers before turning to sales.

Here, GoLive was not properly prepared, not properly tested and apparently, they had no fallback. PRINCE2, anyone ? This is not a problem with SAP, Oracle or whatever, it is a project manager who decided to GoLive2Disaster ...

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