Re: what the fuck does PC LOAD LETTER mean?
Sounds like somebody specified the tray rather than tray / auto.
Load letter though... that's really annoying. Most decent copiers have settings that say I'm not in the US so I think you meant A4. They also have more settings to say if it should print it right away or ask if that's really what you want.... probably twice.
Set sensible defaults (in control panel not the application as they are normally session specific and will be reset) and avoid using any of the settings in MS Word to specify complex settings, that's what the print driver is for.
If you are doing DTP :O Maybe get something better than the crud from PC world.