Re: Need an IT equivalent of mechanical sympathy....
"They've evolved to the point where they can recognise a tech' who actually knows what they are doing, so behave properly in fear of being molested."
This can even happen remotely. Only this week SWMBO's sister rang to say could I come and look at her laptop on Thursday afternoon and described a catalogue of woes leading me to wonder if it was malware (quietly wondering what sites her husband might have visited if he'd borrowed it). Oh, no, it was the cat that had walked across the keys.
On Thursday morning she rung to say it had "fixed itself". Probably fear of being molested by somebody who didn't know what they were doing (it runs Windows) and might have taken the step of installing Linux.