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Brit comms providers told: You must tell people when their cheap contract's about to end


Yeah I had this happen to me, I work 7 days a week most weeks and often away from home, earlier this year I had to check the bank for something and found my cable bill has doubled because my contract ran out but without a single letter or email about it meaning I had paid as much for 6 months with virgin as I should have, and would have wanted to pay for an entire year

And this despite being a virgin customer since they very first came to my area around 2 decades ago without interruption

So now I am with talk talk, and when they tried to offer me tasty deals to stay with them I told them to shove it as a matter of principle, they will NEVER get another penny out of me ever again

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