Re: Not in IT...
"In my experience outsourcing has generally not been a net cost saving once you tot it up. It only provides buffers against volatile demand or fills in hard-to-find specific skills."
Or in some case, completely fails to find those hard-to-find specific skills.
I heard of one case where a particular outsourcing company couldn't find anyone out of a staff of 100,000 who had the necessary skills for a "legacy" product.