I wish OR well
Are they just loading up the overheads to make Openreach unprofitable without passing increased costs onto other ISPs.
My new BT (Retail) Account team have been very active and attentive recently. New blood from EE are tearing up the old school culture. But I just told them we are cancelling all remaining Retail services this year and sighted enough reasons that they did not fight back.
I wish OR well. Retail can reap the seeds they sowed over the decades.