Reply to post: (no names, no flaming pitchforks at dusk)

Capita strikes again: Bug in UK-wide school info management system risks huge data breach

Anonymous Coward
Anonymous Coward

(no names, no flaming pitchforks at dusk)

I supported education networks for years, and SIMS was a constant problem child. They'd make simple changes with wide reaching consequences and not bother to tell anyone beforehand or specify them clearly in the release notes. In one memorable patch they shuffled lots of the codes used to classify absences, leaving us uncertain if students were away from school by arrangement or needed warning letters to be generated. It'd also hog resources and jam up when stressed... which happened every day at registration. Teachers would often take paper registers and fill in the details later to save time, often a few days worth in one sitting. You can see the issue with that...

Forgive me for not being at all surprised by the cock-up, or their conservative estimate of the impact.

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