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Fix this faxing hell! NHS told to stop hanging onto archaic tech

sanmigueelbeer Silver badge

One of the reasons why NHS is still using fax machines is probably due to the adage: If it ain't broke, (then) don't fix/replace it.

My wife has retired, whenever we send insurance claim form (like up to 2017) she will always insist on faxing it to the insurance company (website allows email submission). When I asked her if they accept scanned email attachment she replied with "they will only accept faxed submissions".

It was only recently when she finally gave in.

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