Reply to post:

East Midlands network-sniffer wails: Openreach, fix my outage-ridden line

Anonymous Coward
Anonymous Coward

I told the call foreign call centre that if I accepted their threat of a fine and they did find it was their problem that they must pay me the same amount! We went round in circles for an entertaining 10 min before he stopped insisting on the charge. As others have said, email Gavin P (MD) and you should get one of their “executive level case workers”.

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