Re: User story
You forgot to mention Print document first, as these should be on the PC already. If you're dealing with paper forms, you have other issues to fix as well.
There's likely loads of paper forms. When the ED overflows into corridors, junior doctors can walk up and down assessing patients. A clipboard and a well designed form is much more efficient than a laptop (likely with a dying battery). Now you could probably replace it with a tablet computer but you still have battery life issues, and you're going to spend a fortune on the conversion for what gain?