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East Midlands network-sniffer wails: Openreach, fix my outage-ridden line

Huw D Silver badge

Tell me about it. Client in Nottingham had issues with their VoIP setup. 3 engineers turned up and did the "No Fault Found because we ran a simple check and couldn't be arsed to hang around for the INTERMITTENT problem to happen." routine. The 4th engineer actually bothered to wait and actually witness the fault happening and then things moved pretty quickly.

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