Re: Real benefit—or entrapment?
"If the older generation present a handicap to companies like IBM, it might be that they do indeed recognise the mountain of bullshit, and are torn between the need to bring in the cash, no matter how dishonestly, and the old-fashioned idea that you should, in fact, actually help your customers."
I was with you up to this point. However, the guy was a salesman and thus a front-line pusher of said bullshit. That wouldn't be a handicap to IBM.
Biting the hand that feeds IT
