"Turns out right behind the plastic trim was the heater matrix."
One tech (qualified and should have known better) managed to to that to brake and fuel lines running under the floor on a high-end Nissan Skyline (this was the days when car kits were big and phones were the size of 3 housebricks)
The annoying part was that when handing the job over to him, I'd specifically warned him to _check_ that he wasn't going to drill through any brake lines when putting the floorplate in for the kit. The fact that it belonged to the financial director didn't help.