Re: Making money from ignorance
I see people saying that the staff at currys are all on commission getting posted around on here a lot. And the assumption that it's greed motivating them.
Thing is staff at currys and Pc World haven't gotten commission in over a decade they are pushed by management to score dozens of kpi's and have their jobs threatened if they don't attach overpriced cables and cover agreements to everything.
Add in that they are all on minimum wage and catch lots of abuse from customers and management they aren't generally motivated to go beyond basic training on what they are selling contributing to the lack of product knowledge of a lot of the sales staff.
I know a fair number of currys sales staff and they generally don't like how they are forced to sell but it's that or the jobcentre and there aren't exactly many other stores they could work for.
Biting the hand that feeds IT
