Reply to post: Re: Still not understanding

Visa fingers 'very rare' data centre switch glitch for payment meltdown

Joe Harrison Silver badge

Re: Still not understanding

Why not just turn the damn thing off? The guy who knew how it worked and would have turned it off and on again has been made redundant unfortunately. His function has been right-shored to another time zone and the change control procedure for such a drastic action takes many hours to escalate through 25 levels of management in four countries..

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