This kind of incidents
will slowly increase in number and will take longer to be solved. So far everything is under control because those maintaining and managing the cloud infrastructure are those brilliant minds who designed it and set it up. Come the next generation and the one after things will be in dire situation when those called to support this massive infrastructure will have to rely on documentation, good or bad. Yes, there will be automation with scripts running the show but when things will go wrong it will all become tricky.