So does this mean...
.."The Department for Work and Pensions took an agile approach, meaning it could adjust its plans – but the NAO said incorporating such changes meant it had to delay or slow down the rollout."
That "agile" is bullshit then. As a few of us have thunk all along.
Or, as always, have the government paid overpaid consultants to spin them bullshit, that they've believed despite all the warnings. Then said once failed "Lessons have been learned" and then just gone and done the same shit all over again. Hmmm.