Going down with the syncing ship
I have been dealing with a sync issue for most of the past two weeks. I kept trying to get the network folks to have a look and they kept telling me it wasn't their problem and closing the tickets, tracert and ping evidence to the contrary. Turned out it was the virtual network within the new AWS setup that was not configured right and no-one had bothered to pass the news on to the AWS people until I escalated the issue. I was very, very close to borrowing a page from the BOFH's book and helping some of the individuals involved become more in sync with their new underwater environment. I understand networking kit can make great ballast in a pinch.