Reply to post: Arrogance

IBM to GTS: We want you to 'rotate' clients every two years

DaveB

Arrogance

If I was an IBM customer then there would be some simple rules. I get to decide who works on the account team. I am not paying zillions to you for you to replace my A support team with the B team. Just write it into your contract. "Me Customer you supplier......get over it!"

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