I think TSB are in serious s**t.
I recently provided a written statement along with evidence(screenshots) to another customer's lawyer about having access to their account statements through my wife's TSB online account during the problems. Their lawyer thinks this is a spectacular failure from TSB and is quite rightly excited by the pending litigation. I on the other hand only see one winner in this and it won't be the victim, TSB or any TSB customer for that matter.
Biting the hand that feeds IT
