The OnePlus return system is poor. They don't supply VAT invoices - something no reviewer mentioned. A few months after a OnePlus is released, Samsung's top offerings are reduced to much the same price ( see OnePlus 5T Vs Galaxy S8), and said Galaxy will offer waterproofing, wireless charging and greater support from 3rd parties (HDR certification, ARCore). These aren't essential features for everyone of course, but nice to have. I have no immediate plans to buy a wireless charging mat, but it's good to know I can in case I ever break my USB socket.
Tl;dr OnePlus are competitive, but they're not amazing value for money.
Biting the hand that feeds IT
