Grown up way of dealing with things
The client even learned something – Matt said “additional protocols were put into place by the client to prevent this from occurring again.”Matt’s company learned something too. “We only install our software on dedicated systems for production environments,” Matt told us. “Oh, and I still have a job - as the senior tech engineer.”
This sounds like quite a grown up company. They didn't hang the techie out to dry for a mistake (which was probably worsened by the Company's procedures) and they change their way of working to lower the chance of it happening again. That sounds good to me.
Biting the hand that feeds IT
