Re: Outsourcing - does it *ever* really work?
"If you actively manage, oversee and hold the outsourcer's feet to the fire, you can make it work."
If you replace "outsourcer" with employees you are in fact doing nothing different. There is no difference; you cannot walk away from project management, human negotiations, picking the right workers (every time I worked for a body shopI ended up being interviewed by the permanent staff as well as body shop managers), cost controls, etc. There is no free lunch.