Reply to post: Sequal to the "chat" commments

BOFH: But I did log in to the portal, Dave

Terry 6 Silver badge

Sequal to the "chat" commments

The Mrs was looking at the web site of First Utility to find if they were open over the bank holiday. She used the "chat"facility. And it kept telling her "I'm not trained to answer that". In other words, it was a "bot". Not a human. Even she knew that and she has no IT interest.

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