Re: We all recognise HP there...
> HP's site is and always has been tortuous
I found it to be very good at one time, I think it was the 90's. Had everything you needed, where you expected it to be, and a working search function & forums. A model for anyone to aspire to.
Then they merged with Compaq.* Or merged it with Compaqs site. Or won an award for the website and let it go to their heads. Something like that.
* My timeline may be hazy. Many real ales through the kidneys since then. Or was that the cause of my drinking?