Re: PlusNet
With Plusnet too. On the rare occasions I need to get through, the Yorkshireman/woman on the other end of the line is polite, friendly, useful, and to be honest usually good banter.
Yes they're evil BT now, and I have my suspicions about my speed - downloading a Playstation game seems to take an entire day, but when I go to a speedtester site/app their QoS kicks in and there is suddenly a slight increase in speed.
But their customer service is a world away from the pain that was Virgin Media.
Biting the hand that feeds IT
