I still pine for the days of Be...
I have no clue what customer services were like, I never had to call them. In the 4 years I was with them my connection never dropped, speed was as advertised, latency was very low, no extra cost for 5 static IP addresses.....
If you knew what you were talking about, you could drop tech services a call and ask for particular settings to be tweaked on your line to get additional speed...
I had a sniffle when they were taken over by O2, but cried like a baby when Sky took over....
but to be fair, Except for the shitty skys own router that you cant set to use RADIUS for wifi authentication, and the connection drop once or twice a month, its not that bad... Constant speed. reasonable latency,,,, The only contact I have with customer services is the anual call to sky to complain about the price and tell them I want to leave, getting al the necessary MAC numbers etc.... then letting them talk me it to staying fir another year at a massive discount,
Biting the hand that feeds IT
