Re: Shiny new systems ...
"However, it is unclear how cloud providers having less knowledge of the business requirements and less incentive to provide superior service levels for critical applications will be able to serve their customers better."
And it appears very doubtful that cloud solutions can be made secure, partly for technical reasons, and partly for legal reasons (recent US laws giving them - thousands of US organizations - access to anything anywhere that a US company can somehow get, as one example of many).