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Who will fix our Internal Banking Mess? TSB hires IBM amid online banking woes

Anonymous Coward
Anonymous Coward

I was thinking that what's s the betting some of the trouble is being a Spanish bank bits of the software will be in Spanish, adding to the levels of bullshit. then I read this

http://www.bbc.co.uk/news/business-43892840#

"He reported that branch staff were trying to cope with a completely new system after the botched migration but "nothing is working".

"My concern is we have customer bills to pay such as credit cards, but we physically cannot process them, as the system either freezes or completely crashes, like it did yesterday for the whole afternoon."

He said that staff had been assured for more than a year how amazing the system would be, but "it's an absolute joke. Most of the error messages are in Spanish, which is great if you can speak Spanish!"

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