Reply to post: 3 days

UK 'meltdown' bank TSB's owner: Our IT migration was a 'success'

Ivan Headache

3 days

In an hour's time it will be 3 days since the service was supposed to be back on line.

Except that it's still not. I get directed to maintenanceweb.tsb.co.uk. It's been like that since about 0700.

I went into my branch this afternoon just to make sure that my debits due next week would be covered and the girls behind the desks were able to get in and transfer funds - but very, very slowly.

I'm quite chummy with them and was told that there had been a lot of tears as irate customers were taking it out on them.

It also got me thinking about the folly of shutting down branches 'as everyone does internet banking nowadays'.

Apparently my local branch of Lloyds will be closing later this year.

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