Reply to post: URL change does not help

UK 'meltdown' bank TSB's owner: Our IT migration was a 'success'

Stephen Booth
FAIL

URL change does not help

Part of the migration is a change to a new server.

online.tsb.co.uk -> internetbanking.tsb.co.uk

If you go to the main TSB site and follow the links you get there and It appears to be UP

If you use an old bookmarked you go to the old server which shows as still DOWN

Also the site could remember your (unmemorable) username for you via cookie but (inevitably) you need to actually type this in the first time you go to the new site.

These changes by themselves would cause lots of people problems so even If everything is working now I'm not surprised people are still seeing it as down.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Biting the hand that feeds IT © 1998–2019