Reply to post: Did nobody get basic PR training on this one?

Brit bank TSB TITSUP* after long-planned transfer of customer records from Lloyds

Steve McGuinness

Did nobody get basic PR training on this one?

Someone really should have pointed out that, given the rather negative publicity associated with Banks over the last 10 years, the very last image you should have on a "Service Unavailable" page is a Fat Cat .....

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