Re: Outsourcing cheaper
"Cheaper?"
I agree with you (hence upvote). There is also the instance of "single throat to choke" and reimbursement via SLA penalties which can make outsourcing attractive. You can't put an SLA penalty on the guy sitting at that desk now can you?
From a management/beancounting point of view (as opposed to sanity and productivity) removing a few million/hundred thousand from a wage bill and moving some of that to an outsourcing provider "looks good" Of course when it all goes to shit and there isnt anyone on site to fix it "now" and you have a 24 hour/5 day SLA and you have a whole business unable to function as a result seems to be overlooked.
Biting the hand that feeds IT
