Re: Payroll wasn't affected
You would think that a city with a combined population of over 5.5 million people would have a more capable, proactive IT staff.
Why?
Personally, i'd expect an ITIL enviroment. 5-10 clueless geeks on the minimum wage. 1 embittered ex first line helldesk veteran managing them, half a dozen second line techs being paid about half the market rate for 2nd line techs (and therefore of dubious quality) and one or two third line techs being paid decent amounts who keep the place going. Maybe with a grizzled greyhaired ex tech as manager.
Plus about a dozen managers for the above, all of whom are political appointees from the employer with no technical knowledge and who are not competent to be making technical decisions, but who have all of the authority for making the decisions.
Biting the hand that feeds IT
