Re: The case, Dr Freud, is clear.
@TMWFTE wrote: Pretty much any company enters a death spiral, although the initially trajectory may be subtle, once it is run by MBA's.
Or, to put it another way, beancounters. Once a company starts seeing everything and everyone as an only item in a ledger, sales fall flat because beancounters think marketing and tech support is voodoo magic that just mysteriously takes care of itself.
When experienced (older) people are missing from marketing and tech support, the competition notices and takes advantage of the lack.
Experience, experience, experience makes all the difference.