Reply to post: Re: No internet or phone access on New build

Up to 25% of new builds still can't get superfast broadband – study

Roland6 Silver badge

Re: No internet or phone access on New build

Suggest you start talking to your new neighbours.

Remember:

- Individual letters are more effective than a petition.

- Residents with banners on the pavement outside of and on the route to the show house will be effective, as the builder wants to sell and so release tied up capital. FYI Easter is coming and spring bank holidays are prime time for builders to show off their products to prospective buyers...

- Letters to the council are also effective as these have two impacts, firstly on local authority is going to adopt highways etc. that will immediately need to be dug up to lay standard utility services, secondly, councillors have a say on whether the builder can get planning permission on further sites within the area and whether such permission carries caveats...

- As you've just moved in, you are within your 2 year warranty and so the absence of the landline should be on your snagging list, you should have notified the builder in writing, also it doesn't do any harm to cc such correspondence to the NHBC - who will probably not be interested until the builders guarantee period elapses and they take on the outstanding snagging...

I suggest that you get a solicitor to draw up an appropriate set of words to get PERSIMMON to pay for mobile phone and broadband to every occupied home on your development until such time as an FTTP landline is installed (the size of development satisfies BT's criteria). Obivously, this might involve getting EE (*) to locate one of their temporary masts/APs in your development, at PERSIMMON's expense.

So basically, if you want a landline and broadband, you and your neighbours need to get proactive and organised.

(*) Remember EE did publise their temporary APs recently: http://newsroom.ee.co.uk/ee-pioneers-air-mast-technology-for-rural-mobile-coverage-and-disaster-recovery/

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