You don't say?
the agency needs “more cyber and digital literacy
Plus it is not a "claim" - look at the maths (while I cannot do the proof myself, following it is... possible-ish - no, I'm not that intelligent, sorry, but neither is that guy).
And while key escrow sounds tempting there are so many problems (trust, interest from other governments, eventually leaking the keys to the public, hacking, ...) that nobody in their clear mind would want that. Plus the encryption-ship has sailed anyway.