An explanation for at least some of this...
Some people have tumultuous lives, with Stinking Piles of Ruin and Damnation™ from early morning to late-late at night. They may be thinking - no that's too strong a word - ...hoping that by buying and possessing a £999 smartphone, then that device would at least provide some small 5.8-inch space where everything is Just Perfect™. A refuge from imperfection. And so it is. Very satisfying, while the chaotic world swirls around them.
Of course what actually happens is that they immediately drop it, and crack the screen. And of course they failed to purchase any insurance or protection, and they can't afford the repair. So now they're stuck looking at Perfection™ through a broken window.
No wonder some people are so cranky.