Reply to post: Where to start

Woe Canada: Rather than rise from the ashes, IBM-built C$1bn Phoenix payroll system is going down in flames

JustWondering
Unhappy

Where to start

One of the problems with this is the government had a few ideas to customize the program. One of these ideas appears to have been that instead of entering an employee's actual negotiated wage, the program would automatically enter the lowest wage possible for the position.

When it came time to roll out the program, those working with the program said it was not ready, but the executives looking to collect their bonuses said it was.So guess what happened?

To add to the fun, years before they had removed the pay advisors out of the various offices, reduced their numbers by more than half, and centralized them in a smallish town on the edge of nowhere.

Fun times. These are just a few of the highlights.

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