"they've stopped paying commission to sales staff for renewals."
...which is exactly how (nearly) every single other vendor does it, whether it's Dell/HPE/VMW/Oracle/anyone else.
The real problem is their sales teams are being told to harass existing customers for license true-ups (non-renewal) from people who they think are under-licensed, à la Microsoft. Too bad they don't realise that they operate in probably the most painful part of the datacentre (where all products are shit, but in different ways), and don't have a monopoly. I think it was either Gartner or IDC who recently highlighted this in a report naming Veritas specifically? Maybe they should have been clued up at that point.
Biting the hand that feeds IT
